Privacy Policy

1. Who we are

Triple Yield Tech (“TYIET”, “we”, “us” or “our”) is a technology company based in Masvingo, Zimbabwe. We build AI, software and connected systems for institutions, businesses and communities.

This policy applies to this website, its contact forms and other interactions that link to this policy. Our individual products may provide additional privacy notices where their data practices differ.

2. Information we collect

We may collect the following categories of personal information:

• Contact information: your name, email address, telephone number and organisation.
• Enquiry information: the services or products you are interested in and any details you include in a message.
• Technical information: basic device, browser, IP address and website usage information collected through server logs or essential technologies.
• Business information: information you provide during proposals, consultations, projects or support engagements.

Please avoid sending sensitive personal information through the general contact form unless it is necessary and we have asked you to provide it.

3. How we use personal information

We use personal information to:

• respond to enquiries and arrange consultations;
• prepare proposals and provide requested products or services;
• operate, secure and improve our website and systems;
• maintain business records and manage our client relationships;
• comply with legal, regulatory and contractual obligations; and
• send relevant updates where you have requested them or where permitted by law.

We process information where it is necessary to respond to your request, perform a contract, meet a legal obligation, pursue a legitimate business interest, or where you have given consent.

4. Cookies and similar technologies

Our website may use essential cookies or local technologies required for security, navigation and basic functionality. If we introduce non-essential analytics or advertising technologies, we will provide appropriate information and choices before using them where required.

5. When we share information

We may share information with trusted service providers that help us host, secure, communicate or deliver our services. These providers may process information only for the agreed purpose and subject to appropriate confidentiality and security obligations.

We may also disclose information when required by law, to protect rights or safety, in connection with a business reorganisation, or with your instruction or consent. We do not sell or rent personal information.

6. International transfers

Some service providers or clients may be located outside Zimbabwe. Where personal information is transferred internationally, we take reasonable steps to ensure it receives appropriate protection and that applicable transfer requirements are followed.

7. Retention and security

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, contractual and dispute-resolution requirements.

We use reasonable technical and organisational safeguards designed to protect information from loss, misuse, unauthorised access, alteration or disclosure. No online system can guarantee absolute security.

8. Your privacy rights

Subject to applicable law, you may ask us to access, correct, update or delete your personal information; object to or restrict certain processing; withdraw consent; or request information about how your data is used.

We process personal information in accordance with applicable Zimbabwean law, including the Cyber and Data Protection Act [Chapter 12:07]. We may need to verify your identity before completing a request.

9. Children’s privacy

This corporate website is not directed to children, and we do not knowingly collect personal information from children through it. Product-specific services intended for schools or young people will use appropriate notices and safeguards.

10. Changes to this policy

We may update this policy to reflect changes in our services, technology or legal obligations. The effective date at the top of the page identifies the latest version.

11. Contact us

For privacy questions or requests, contact: